SkyHigh Party Zone™

PARTY INFORMATION

Q: How do I reserve a party?
A: We must have a $50.00 non-refundable deposit before any reservations will be booked. All custom parties require a 50% non-refundable deposit before any reservation will be booked.

Q: Is there an age or weight limit for guest to participate at my party ?
A: No age limit, weight limit is 250lbs per person.

Q: Will there be someone in the party room to serve my cake/pizza/etc?
A: Yes. Once you enter the party room, there will be someone who HELPS serve your party guests. When your party is over they will do all the clean up for you.

Q: Can I bring confetti or hang streamers?
A: If you would like to hang streamers or a banner please let the front desk know when you arrive and we will be happy to hang them for you. No confetti or silly string is allowed. If you use them, you will be subject to a $75 clean-up fee.

Q: Can I bring in my own food?
A: NO. The only food you CAN bring in is cake, ice cream, and drinks. You are allowed up to 2 *prepackaged party trays

Q: Can I have alcohol for the adults?
A: No alcohol is allowed.

Q: When do you need to know my head count if I am ordering pizza, balloons or goodie bags?
A: When you come in the day of your party you will let us know about the pizza, goodie bags, or balloons. For your convenience you do not have to pre-order any of our additional items.

Q: Should I arrive early to set up my party?
A: Actually we will set up your party for you. So you don't have to worry about that just give yourself about 15 minutes to turn in what you brought for the dining room and to turn in paperwork.

Q: How early should I arrive before my party?
A: You should arrive no more than 15 min. early.

Q: How early should my guests arrive for the party?
A: We recommend writing on the invitations to show up 15 min. before the start time of the party, this is so they can turn in/ fill out the release forms. That way all of your party will be there when it is time for your party to start, and to hear the safety briefing and get your child's' full play time.

Q: Can I bring my own decorations, paper products and set them up before my party?
A: We provide plates, forks, cup and napkins free of charge, however, they are generic. If you would like to bring your own paper products, you may do so. But we will set them up for you.

Q: What else do I need to bring in besides my cake?
A: Candles & drinks if you are not having pizza and extra plates for your prepackaged party trays.

Q: Does each guest need a separate waiver even if they are in the same family?
A: No. All family members can be on the same waiver… but it only fits up to 4 people on each release form. We also have extras at the building in case someone forgets theirs.

Q: What else should I bring to my party?
A: You are required to wear socks so please remember to bring a pair. We do sell socks for $2.00 a pair.